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Importing reviews
Importing reviews
Yaroslav avatar
Written by Yaroslav
Updated over a week ago

The Import reviews option of AliDropship plugin allows to add AliExpress buyers' feedback directly to the product pages of your store.

To apply necessary settings, go to AliDropship → Import → Import Reviews.

Star rating and number of reviews

From the dropdown menus select the star rating and the number of reviews per product you want to import.

You can import reviews to all products, to a particular category or to several categories per one time.

 

There is another useful option:

You can select products that have less than (e.g. 5 reviews) and add more reviews to them.

Send reviews to draft

Use this option if you want to edit reviews before publishing. They will be saved in Comments after import.

Import reviews from a particular country

You can import reviews left by customers from a particular country. Before importing reviews and applying this setting, select necessary country in import settings.

Reviews will be filtered based on AliExpress country flags in reviews:

Translate reviews into the language that is supported on AliExpress

The list of the supported languages in reviews: 

Important: Polish language is not supported in reviews.

Remove images in reviews 

Some AliExpress buyers attach images to their product reviews. Use this option if you do not want to import reviews with product pictures.

Import reviews with images only

Enable this option if you want to import reviews with attached product pictures only.

Upload images to server

If this option is activated, all images attached to reviews will be uploaded and stored on your server.

After applying necessary settings, click Import button and wait for a progress bar to finish.

Update the dates of reviews

This feature will help you to keep your reviews posting dates updated.

To enable it, go to AliDropship → Import → Import Reviews → Update the dates of reviews → select the time shift you like the most – 2 weeks, 1 month, or 2 months:

E.g., today is 16th of July, 2021 and you have a review with a posted date 10th of May, 2021. If you select 1 month, the plugin will automatically change the date to 16th of June, 2021 (one month back from the current date).

Skip reviews with keywords

Put the words separated by comma that you don't want to see in your reviews and they won't be imported.

If you need to add reviews to a particular product in your store, go to Product OptionsReviews and click Import.

Frequently Asked Questions:

  • The product on AliExpress has 100 reviews, but the plugin imported only 50, why? 

The plugin skips reviews from the same users and reviews without any text. Also, if you choose import reviews with images only, the number of reviews could be less, because product could not have that amount of reviews with images. That is the reason why the number of imported reviews may be different from the number of reviews presented on AliExpress.

  • How can I edit or remove reviews?

Go to your WordPress Dashboard → Comments to manage your reviews.

  • How to disable email notifications when importing reviews? 

Go to WordPress Dashboard → Settings → Discussion → check off these boxes:

Then you can collect all these imported reviews on one dedicated page to boost the trust level of your dropshipping store with our Reviews Page add-on. Learn more here: /addons/reviews-page/

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