Plugins not activating

[JacQuera]

I purchased both plugins and I have uploaded them through my file manager. They are currently installled and visible in my work dashboard, but I am receiving a "fatel error" message when I try to activate them.

 

[Victoria Kudryashova]

I purchased both plugins and I have uploaded them through my file manager. They are currently installled and visible in my work dashboard, but I am receiving a "fatel error" message when I try to activate them.

Could you please send in PM your domain name and WordPress login and password. I will check it out.
Also please see this link: /codex/how-to-install-plugin-and-theme/